Frequently Asked Questions
The Exchange Luxury Apartments in Downtown St. Pete
What factors are considered when qualifying an applicant at The Exchange Apartments?
Our third-party screening company looks at multiple factors to determine approval. Your credit, rental history, current employment, and background screening will all be considered. Those with no credit score or a lower credit score may be accepted with conditions requiring a higher deposit or re-apply with a guarantor.
Are guarantors accepted?
US-based guarantors are accepted for applicants who do not meet the required rent-to-income ratio only. Only one guarantor per home is allowed. Guarantors may be relatives or an employer; friends may not serve as a guarantor. They need to have a gross monthly income that's at least 6 times the monthly rent. It's one of the key factors in our screening policy, alongside a few other criteria. The guarantor is responsible to pay for an application fee as well in the amount of $100.
What documents are required to apply?
When you are ready to apply, please have the following documents handy for a smoother application process: a U.S. government-issued photo ID (such as a drivers license or passport) and proof of employment. We require six weeks' worth of paystubs or an official offer letter. For self-employed individuals, reach out to the leasing office for details on documents needed for income verification. For out-of-country applicants who have not secured a government-issued ID within their 1st 30 days, a passport has been accepted and screened against the property address with a Max Deposit.
What is the income requirement?
To rent one of our apartment homes, you need a gross monthly household income that equals at least 3 times the monthly rent.
Which utilities are included in my rent?
Pest control is included in the monthly rent. Water and sewer are billed based on consumption and added to the rent. Common area electricity is charged back to residents based on the number of occupants and the square footage of their apartments, typically ranging from $8 to $15 per month. Valet trash service costs $35 per month, while all other utilities are billed separately and paid directly to the providers.
What is the pet policy?
We are a pet-friendly community and allow the following pets: dogs and cats. There is a weight limit of 90 lbs. per pet. Breed restrictions include Pit Bull, Cane Corso, Rottweiler, Chow Chow, German Shepard, Siberian Husky, Alaskan Malamute, Doberman Pinscher, Presa Canario Bulldog, Great Dane, Boxer, Akita, Wolf Hybrid, or any breed mixed with one of those listed here.
Pet Fees & Deposit
We require a $350 one-time pet fee to be paid per pet, as well as pet rent of $25 a month per pet. We do not charge a pet deposit.
Do I have to be present for a service technician to perform work?
Please select permission to enter when submitting your work orders through the resident portal. This will allow the maintenance team to enter your apartment to complete your work order, without you needing to be present. Please be sure animals are secure.
What are my options for paying my rent?
You can pay rent through our online resident portal with ACH, credit, or debit. We also have a WIPS program where you can pay at convenient locations nationwide. Ask our team for details.
Is parking available?
One assigned parking space will be issued per apartment. Covered parking is available for $50 per month. The height restriction for covered parking varies depending on the location within the covered area.
Hometown Hero Program
Richman Signature is proud to offer all local police officers, firefighters, paramedics, teachers, and U.S. military the benefits of our Hometown Hero program. Receive a reduced security deposit of 50% (max benefit equaling $200) and a waived application fee.
